Management - Monokian Dentistry

Management

Jessica

Chief Operations Officer

As COO I’m responsible for our organization’s day-to-day operations. I provide our Leadership team with whatever support they need to successfully lead their departments and care for our patients. I integrate initiatives and ensure company-wide cohesion with our vision. We are an organization that prides ourselves on the patient experience; making sure we exceed expectations down to the last detail. We prioritize the company culture and being of service to one another. A happy and fulfilled team means happiness and fulfillment for our patients as well!

I previously spent several years as the Human Resources Manager for an International Fortune 500 technology company headquartered in Philadelphia. This experience taught me valuable lessons in policy, procedure and management. Coming to Monokian Dentistry; a smaller, family-run, private organization, was an adjustment, but it was a welcome one. I truly love my life and work family here!! I enjoy all of the time I get to interact with our team and our patients - plus I get to work with family, so it doesn't get much better than that!

I grew up in Long Island and will always be a New Yorker at heart. I met my husband, “Dr. Mike”, at Towson University, and we both knew life would never be the same. We now have our complete family with our son, Evan, and daughter, Leah. It’s amazing to watch them grow and change every day. My interests are spending time with family and friends, coaching rec sports, living a healthy and active lifestyle, lots of yoga, reading a good book, dancing, sampling wine, traveling, spending time at the shore and discovering delicious new restaurants.

Nichola

Human Resources And Facilities Director

After spending nearly two decades managing a successful chain of dental offices for a large corporation, I was ready for a change. I joined Monokian Dentistry in 2015 and knew instantly it was meant to be. I was thoroughly impressed with the clinical expertise, the focus on providing the absolute BEST experience for the patients, the passion for excellence, and the commitment to education and training.

I started my journey here as the Office Manager for the Marlton Office and loved every second of the patient and team interaction!! In 2019 I moved into the roles of Human Resources Director and Facilities Director, where I am successfully leveraging my decades of experience to help mentor the team and be of service to the patients and company. You can still find me working in the Marlton office so feel free to stop in and say hello!

I was born in Hitchin, England and moved to the United States when I was twelve. I met my husband, Rick, on October 8th, 1996 and we were married exactly six years later... to the day! Completing our household are our “miracle baby” sons - Jason and Jaden. We also have a daughter, Rashonda, who has blessed us with two grandsons – William and Arthur. Life has given me many reasons to smile.

Heather

Business Director

After starting with Monokian Dentistry as a Patient Coordinator in 2010, I quickly realized this is an organization that helps its employees develop and flourish. I knew this was a place where I could make a career… a place I could call “home”. My focus was, and continues to be, to create the best possible experience for our patients. As Patient Coordinator, I was able to work side by side with patients at the front desk in creating a dental experience like no other. .

Now, as the Business Director, I am responsible for making sure the entire front desk is providing that same world-class service to our patients!! I find it is easy for us to do our jobs because we are backing up an amazing team of physicians! Our Doctors, Hygienists, and Dental Assistants genuinely love what they do and are very passionate about giving patients the absolute best care possible. We also have such a tight-knit bond as a team!! We thoroughly enjoy getting together and being invested in each other’s lives!.

My husband Vinny and I have two beautiful daughters, Adrianna and Alexis, and also a dog, Bruno. I enjoy spending time with friends and family. I am a native New Yorker with a love for sports and am a proud Yankee and Giants fan. You can find me on the soccer fields most weekends cheering on Adrianna as she dominates on the field!

Wendy

Office Manager - Haddonfield

I worked with Dr. Mayher in the Haddonfield office since 1992 and managed the office since 2010. I was so delighted when Dr. Mayher chose to join the Monokian family in 2018. I felt that not only did Dr. Mayher partner with an organization that did things “right” the way Dr. Mayher always has, but also that Monokian Dentistry would enhance our services and what we could provide for our patients.

I pride myself on customer care and being there for my patients in all aspects and the team at Monokian Dentistry exemplifies that. I enjoy working alongside the team and providing our patients with clinical excellence. The doctors are truly amazing because not only are they highly skilled, they REALLY care! Our Hygienists are first-class all the way. They are so involved in our patients care and take ownership of their well-being. Everyone at Monokian Dentistry goes above and beyond for each other and for our patients. I am really lucky to have this work family!

Funny enough, even though I am the Haddonfield Office Manager, I reside in Marlton. My husband, Dave, is my partner in life. We have 3 beautiful daughters, Breanna, Noelle, and Jaden, and our baby (whose not a baby anymore), Luke. In my free time I enjoy family hikes, long walks with my dog, Tucker, and quick trips to Ocean City any chance I get. I can often be found cheering my kids on at soccer games and track meets. I am also an avid Flyers fan!

Kristy

Public Relations Liaison

I love working with the team at Monokian Dentistry and the communities we serve. In my role, I get to work with organizations throughout the community and see how Monokian Dentistry can help make a difference. I collaborate with medical and dental specialty offices to establish a cohesive relationship to provide our patients a more well-rounded experience. We are very active with the Chamber of Commerce, Rotary Club and sponsors of many community and recreation programs. I am also our Social Media correspondent; making sure we connect daily with our patients, our team and our community.

I previously spent many years as a Dental and Medical Sales Representative for an American Multinational Financial Service Corporation. My sales background has allowed me to interact with professionals on a daily basis and work with all different personalities. These qualities have helped me with transitioning into doing PR and marketing with of our offices. As the added perk, I get to work with my wonderful family and I couldn't imagine doing anything else. After being a patient myself, I truly see how much hard work and dedication goes into running our fine-tuned practices. Our team is the best of the best in this field!

In my spare time I enjoy spending my days with my husband, Dr. Dave, and our children. We have two beautiful boys and a girl who are our little blessings. We enjoy traveling, dining and most importantly spending quality family time. I get pleasure in giving back to our community in any way I can.